Executive Floor Manager

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An Executive Lounge Manager-Supervisor with Hilton Hotels and Resorts is responsible for the satisfaction of executive Guests throughout their stay at the hotel by ensuring that enquiries receive responses and advise and information is delivered when requested.

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What are we looking for?

Executive Lounge Manager-Supervisors serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

Previous supervisory experience in the hotel, leisure or retail sector

Calm, efficient and organised

Excellent personal presentation and communication skills

A passion for delivering exceptional levels of Guest service

Ability to listen and respond to demanding Guest needs

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous experience in Executive Lounge Supervisor or Manager in a hotel environment

Multi-lingual

Accountable and resilient

Ability to work under pressure

Flexibility to respond to a range of different work situations

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